Collection: Customer Service Essentials
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Let’s face it. Most businesses today have competition. Customers are spoiled for choice and can pick and choose based on a number of factors. So, how do you stand out from the crowd and get more eyes (and hearts) on you?
The answer is customer service. And this Customer Service Collection is made up of 10 foundational courses to get your teams thinking about what customer service is, why it’s so important, and how you can provide better and more consistent service across your company.
Starring a series of animated characters taking on leading and supporting roles from the Marvel Universe and Jane Austen novels, these courses in Customer Service Essentials will educate, inspire, and stick with your team long after they’ve hit the complete button.
Ideal for anyone who is starting a career in a customer-facing role and needs to quickly build essential knowledge.
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Going beyond customer service
سعر عادي $9.99 دولار كنديRegular priceسعر الوحدة / لكل -
Technology
سعر عادي $9.99 دولار كنديRegular priceسعر الوحدة / لكل -
Managing Customer Expectations
سعر عادي $9.99 دولار كنديRegular priceسعر الوحدة / لكل -
Cross-selling and Up-selling
سعر عادي $9.99 دولار كنديRegular priceسعر الوحدة / لكل -
Handling Complaints Gracefully
سعر عادي $9.99 دولار كنديRegular priceسعر الوحدة / لكل -
Effective Problem Solving
سعر عادي $9.99 دولار كنديRegular priceسعر الوحدة / لكل -
Customer Loyalty
سعر عادي $9.99 دولار كنديRegular priceسعر الوحدة / لكل -
Customer Relationships
سعر عادي $9.99 دولار كنديRegular priceسعر الوحدة / لكل -
The Importance of Brand
سعر عادي $9.99 دولار كنديRegular priceسعر الوحدة / لكل -
Maintaining Customer Service Across Channels
سعر عادي $9.99 دولار كنديRegular priceسعر الوحدة / لكل